When I create a new task, I couldn't attached file with GDrive. Could you please help me?
Could you explain "couldn't attach file with GDrive" a bit more?
Is it a file that lives in GDrive (is that actually Google Drive?), or you have a plugin that links to GDrive or are you trying to use it as the backend for attachments? Or something else?
I would like to attach a file that lives in Google Drive, but in Jira the Google Drive's folder appears empty.
I attached the screenshots.
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I've already synchronized Google Drive and Jira
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Ok, that seems like the google drive app is not able to read from Drive. I'm not sure how you might debug that - reconnect/reconfigure and refresh?
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I've already tried to reconfigure Drive, log out and access my account, but unfortunately nothing has changed
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I'm afraid you'll now need to read the log files to find out why Jira is not getting any data from Drive. Start with the application log - <jira home>/log/atlassian-jira.log is the first one to read. Try "tail -f atlassian-jira.log" in one terminal and trying the attachments in a browser - the errors should appear in the log as you click.
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