Archived issues (Data center)

[rsisauri]

Hello,
We want to archive some old issues, but frequently  for audit reasons people need to find certain tasks . 
Nowadays as i see, while archiving issues, you have few options to filter issues, like :

• Archived date
• all archivers
• project
• issue type
• reporter

This is so uncomfortable and also hindering for us. It is crucial  to filter archived issues by Key for sure . Because we have millions of issues and its impossible to export all issues to find several  ones for audit.  Can someone help us to find out how to improve this ?

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

I am a bit lost on this - what are you wanting to improve, and how?  The search for issues to archive?  The archiving process?  The search for archived issues?

[rsisauri]

I want to add filters here :

Because as i said it's impossible to find archived issues here without key , when you archived issues not whole project 

[Nic Brough -Adaptavist-]

Sorry, "add filters"?  What are you trying to add here?  The search boxes in front of you on this screen are helping you define a filter already, so I'm a bit lost on whenat you mean.

[rsisauri]

I want to search issues by Key ( or may be assigner or customer request type) 
When I want to find only one issue from archived issues, how I can identify which issue to find ? I have Key and customer request type to be sure that this issue is exactly what i am looking for. 

[Nic Brough -Adaptavist-]

Archived issues can be found if you have their key by using "key =" or the quick search, as you can search by assignee and the other fields.

[rsisauri]

Nic can you show me how to find archived issue by key? (with screens  may be)

[Millicent]

Hi

So, we are also currently standing with the same issue, is there a way to search for an issue by "Issue Key" in the Archives or an App that supports this?

Currently, one can only search by:

- Archived date
- All Archivers (users)
- All Projects
- All types
- All reporters

Butno option for "Key"/ "Issue Key", how can this be achived? Sometimes we just require to search for one specific ticket instead of all archived issues.

Thank you,