App Crashes While Creating a Ticket

[Nelsie Borja]

Happens when trying to attach an image with a filename containing a slash(/)

[Nic Brough -Adaptavist-]

File names should not have slashes in them, they're not valid file names - one slash indicates "directory" not a file name and the other indicates control characters.

But it is bug that you get an internal server error instead of a bad file name message.

Rename the file to a valid name and try again.