After update jira-config.properties,the Export to Excel still doesn't work

[Mandia]

Hi everyone,

I have a question,

My jira version is 8.9.1. The Export to Excel function doesn't work.

But I confirmed I have updated the Jira-config. properties. But this function still doesn't work. 

And I found in system info, jira.export.excel.enabled set to false.

Do you have any ideas?

[Dibyandu Roy]

Have you restarted the jira services? if yes, and issue did not resolve, please share the content of jira-config.properties?