Add external user base

saraa October 2, 2020


For a service desk project that is external facing, I am trying to create a custom field - user picker. I was wondering if it's possible to import a user base that is external to my existing internal user base? 

If it's possible, could you show me how to do so? 

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2020

You can, by adding your external source as a directory under Admin -> User directory.

saraa October 2, 2020

:)Awesome! Thanks for your help!

Suggest an answer

Log in or Sign up to answer