This user is an admin and once had access to billing. Today, he has no access to billing. What happened to the access he once had?
Hello @Peggy Burns
Has your site been changed from the Original user management model to the new Centralized User Management model?
Have you reviewed the roles/groups to which the user is assigned?
https://support.atlassian.com/user-management/docs/give-users-admin-permissions/
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