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Migrate from Jira Server to Jira Cloud support

Hi all

I have signed up for a free trial for Jira and Confluence. I have conducted a few testing regarding the Jira server to Jira could migration. I go through you official documentation (https://confluence.atlassian.com/cloud/migrate-from-jira-server-to-jira-cloud-972349848.html) and followed the given instructions but when I try to  Import server database backup into Jira Cloud and Import your Jira Server media into Jira Cloud

I got following error message

Import error

There was an error importing file jira-cloud.zip: Validation failed. Following issues were reported:

  • The import archive doesn't contain entities.xml file.
  • jira migration.png

1 comment

Hello,

You can take a look at this questions 

https://community.atlassian.com/t5/Jira-questions/Migrating-from-local-JIRA-Server-to-JIRA-Cloud-how-to-upload/qaq-p/613892

I think you will need to work on your zip file.

 

Hope this helps

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