to extract all values of Control chart into excel

d_sukhinina July 7, 2020

The question is discussed  a lot - read all explanations.

Couldn’t find the answer I want to get all fields (Feature 1, In Progress -2 days, Blocked 3 days, etc +Lead time, Cycle time, Waiting time )and values reflected in the Control chart into excel table - how to do it

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Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 8, 2020

Hello @d_sukhinina ,

Issue's histories already contain the raw data to calculate this information. You can see it as a Control Chart but Jira does not give the calculated data underneath. It just doesn't. The get this data from Jira Cloud, you have 3 options.

  1. Use custom fields and workflow configurations to measure status durations yourself. (Requires some apps and possibly script development. The solution is complex and nearly impossible to scale)
  2. Get each issue's history via REST and calculate it yourself (Requires significant code development, trust me)
  3. Use an app from marketplace. 

If you are interested in a ready built solution, our team at OBSS built Time in Status app for this exact need. It is available for Jira Server, Cloud and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee or group. You can combine statuses into consolidated columns to see metrics like Cycle TimeLead Time or Age. All durations can be display in various formats including days, hours, minutes even seconds.

The app can calculate averages and sums of those durations grouped by issue fields you select. (For example see the average Lead Time time per project and per issuetype or see the sum of InProgress time per component). 

The app has custom calendar support so you can get your reports based on a 24/7 calendar or your custom business calendar. (This one is important because a 24/7 calendar in most cases shows misleading data. For example an issue created at 16:00 on Friday and was resolved at 09:00 on next Monday seems to stay open for 2,5 days but in terms of business hours, it is only a few hours. You can see this using Time in Status by OBSS.)

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions. Get metrics like Lead Time or Cycle Time.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example see average InProgress time per project and per issuetype.)
  • Export your data as XLS, XLSX or CSV.
  • Access data via REST API.
  • See Time in Status data and charts for each issue as a tab on issue view screen.


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