/rest/greenhopper/1.0/xboard/issue/details.json error in logs

Megha Sinha July 5, 2021

Hello Everyone,

We are getting below error in our production instance.We are on v8.5.9

 

/rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.

 

Thanks

2 answers

0 votes
Benjamin Yu April 17, 2023

I got this kind of error when running a board with filter gadget. Sometimes, it crashed gadget and showing error 404 - File or directory not found.Image 146.png

0 votes
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2021
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2021

May i know when you are getting this error ? At which operation?

Megha Sinha July 7, 2021

I am not sure which process triggering it, I am seeing these in our New Relic alerts.

Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 7, 2021

Create a ticket under Atlassian Support. They can provide you workaround.

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