/rest/greenhopper/1.0/xboard/issue/details.json error in logs

Question

Hello Everyone,

We are getting below error in our production instance.We are on v8.5.9

/rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.

Thanks

Benjamin Yu · Answer

I got this kind of error when running a board with filter gadget. Sometimes, it crashed gadget and showing error 404 - File or directory not found.

Vikrant Yadav · Answer

Create a ticket under Atlassian Support. They can provide you workaround.

Megha Sinha · Answer

I am not sure which process triggering it, I am seeing these in our New Relic alerts.