/rest/greenhopper/1.0/xboard/issue/details.json error in logs

[Megha Sinha]

Hello Everyone,

We are getting below error in our production instance.We are on v8.5.9

/rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.

Thanks

[Benjamin Yu]

I got this kind of error when running a board with filter gadget. Sometimes, it crashed gadget and showing error 404 - File or directory not found.

[Vikrant Yadav]

Hi @Megha Sinha  This is known issue. Kindly check :-  

https://jira.atlassian.com/browse/JSWSERVER-15307?error=login_required&error_description=Login+required&state=08910a07-b4f5-41a8-ba05-0b4c9dffec8d

Thanks

[Vikrant Yadav]

May i know when you are getting this error ? At which operation?

[Megha Sinha]

I am not sure which process triggering it, I am seeing these in our New Relic alerts.

[Vikrant Yadav]

Create a ticket under Atlassian Support. They can provide you workaround.