When I assign someone into a sprint the resolution turned to "done"

MAZZER Julien May 22, 2023

Hello community,

In a scrum chart, when I assign someone in a sprint, the resolution turns automatically to "done".

I would like to remove this automated action but I do not find where this rule is issued.

An idea?

4 answers

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
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May 22, 2023

Welcome to the Atlassian Community!

My guess would be that an inexperienced admin has added the resolution field to the "edit" screen for the issue.

MAZZER Julien May 30, 2023

Hello Nic,

thank you, the issue was present there.

I removed it from the screen and it has solved the mistake.

0 votes
Hana Kučerová
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May 23, 2023

Are there any apps installed?

Also check the edit issue screen please, @Nic Brough -Adaptavist- can be right.

0 votes
Manoj Gangwar
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May 22, 2023

Hi @MAZZER Julien , 

You check if there is a project level automation applied to update the resolution. 

Go to project setting>automation

Or else check the post function on your workflow. 

0 votes
Hana Kučerová
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May 22, 2023

Hi @MAZZER Julien ,

welcome to the Atlassian Community!

Are there any apps installed in your Jira?

I’m not exactly sure, what do you mean by “scrum chart”. Would you please share the screenshot?

If you look into the issue history, which user made this change?

Thank you.

MAZZER Julien May 22, 2023

Capture.PNGCapture2.PNG

in the ticket, the Project admin assign someone to a dedicated Sprint (sprint 16 and Kamishetty) in the attachment and the resolution is pushed at "done". 

 

Hana Kučerová
Community Leader
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May 22, 2023

Thank you.

Are there any apps like ScriptRunner or Automation for Jira installed in your Jira?

MAZZER Julien May 23, 2023

Hi,

Scriptrunner or Automation are not installed...

Nic Brough -Adaptavist-
Community Leader
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May 27, 2023

Has someone added the resolution field to a create or edit screen?

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