What setup is required to utilize Jira Core Cloud with an existing instance of Confluence?

Dusttin Pearson April 17, 2020

We have an existing Confluence site which we host. We use Jira Core Cloud and need to be able to utilize the "link to a confluence page" button within issues however, each time I attempt to link a page to an issue I receive this error: You need to authorize this pages' Confluence site.


How do I go about resolving this issue? 

3 answers

1 vote
Kosta Ganev July 28, 2021

Hi, I had the same issue and resolved it like so:

As user in Jira open the Default Dashboard. With the application links set up, the dashboard will try to pull information from Confluence in the Activity Stream widget and here you will be prompted to authenticate. 

Hope this helps.

Jennifer French August 27, 2021

Thank you this worked!

0 votes
igor.andrade@cronapp.io July 20, 2020

I'm having the same problem

0 votes
Nikolay Bolshakov May 26, 2020

Same issue here. Our Confluence was linked successfully to a cloud Jira in "Configure Application Links", but the error is still there.

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