Upgrade Jira from 7.6 to 8.4--Page is loading slow

Monika.Nagpal November 25, 2019

Hi Team,

I have upgraded Jira from 7.6 to 8.4.

After upgradation dashboard page/Jira is loading slow.

 

Please tell me the reason why is this happening.

Regards

Monika Nagpal

2 answers

0 votes
Solomon David Cherian November 25, 2019

Hello Monika,

Check the logs and find if you are running into any error. Check the CPU and memory usage within the server. 

First, make sure you have the same arguments that were used in setenv file now also configured in the new setenv file after upgradation.

It probably is something simple and obvious that you may have missed.

Let me know if this helps.

Regards,

Solomon

0 votes
Vickey Palzor Lepcha
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November 25, 2019

Dear Monika,

There could be so many reasons to a slowdown  - it could be your local network issues, there could be a database integration latency, there could be plugins issue , there could be jvm issue , or maybe there are some processes running and consuming memory.

You will have to look into multiple scenarios.

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