Trying to add a subtask issue type fails

Jason Punn November 22, 2019

Hi. I want to add sub-task. Seems pretty simple, but every time I try to add it it says something's wrong and it can't be added. No further instructions.


Is there something else about the project that needs to be in place first for me to be able to do that?

 

Also, I want to make sure this sub-task type can be a child of Story and also a child of Task. How do I drag and drop that to be true?

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Avinash Bhagawati {Appfire}
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November 23, 2019

Hi @Jason Punn ,

Can you please check Post functions associated with Create Issue transition of Sub task workflow. Also you can please check the  logs so that it helps in troubleshooting the issue.

https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html

Also with the help of  power scripts app you will be able to restrict sub tasks to specific issue type.

https://confluence.cprime.io/display/TR/Restrict+sub-tasks+based+on+Issue+Type

Thanks,

Avinash

Jason Punn November 25, 2019

How / where do I go to "check Post functions associated with Create Issue transition of Sub task". I'm not trying to create a function. I'm just trying to create a new issue type which seems pretty out of the box. No new transitions or workflows

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