We changed from a kanban board to scrum board, and added story points to all issues. We've added story points to each issue (see image linked below), but the estimates are not showing up on the board NOR on the backlog view. What am I missing?
For anyone experiencing anything like this... This was the response fro Atlassian, and it solved the problem.
Just found the root cause of the problem.
The Story Point custom field was without a search template.
This configuration you can see be accessing:
The option next to search template was set to None. I changed it to Number searcher and it fixed the problem.
Hello Ben,
Go to board configuration and click on Estimation tab.
Make sure that "Story Points" is selected under Estimation Sttistics
Thanks, but already did that. The results in the screenshot is with estimations = story points already applied.
Bumping this for help. Still can't get story points to show up, and hoping someone can help me out ?!
Pick one of your stories, and go into it (the main issue view). Click edit, then look to the top right for "configure fields". Use the "where's my field" option to uncover where it's not been set up.
Thanks @Nic Brough -Adaptavist-, but the ‘story points’ field is showing up , you can see it in the top screenshot. The stories however remain ‘unestimated’, so the points aren’t showing up on the left in the grey bubble nor on the scrum board in the grey bubble.
That's why I was asking about the field. You need to put something into it, which means editing the issue. My guess was that you have no data for them, as the grey circles contain nothing.
Ah, great, thank you for chasing this up, and thank you ten times more for posting the cause!
I should have had the imagination to remember that a field with no searcher won't report correctly. I think I had forgotten because it is very very rare that an admin will remove a searcher from a field, especially an important one like story points.
Where can I access the initial custom fields option? If I go to Issue > Edit > Custom > Where's my field? I can't see the 'More' option. I'm also not using Next Gen
So after running through everything previously posted here, I found that if you go to your project settings > Fields > In the top right click the "(gear) Actions" dropdown and select Edit Fields > scroll down to Story Points and click "Required" on the right for Story Points > Go back to your Projects backlog and try and create a new issue, it will bring up the full edit for an issue and yell at you for not having a story point value. Go ahead and enter a value and then create the issue. You will now note that it shows the story point value both on the issue in the backlog and in the info panel on the right for the issue (click on the issue to see this). Now you can go back and change Story points from Required to Optional and all future issues will have story points as an editable field on the right-hand info panel.
Note that this is not to show the story point values when switching over to Scrum, but rather how to get story points as a field on Scrum boards. Definitely something Atlassian needs to look into.
Anyone else experiencing this problem who doesn't have sufficient access rights to edit their fields might want to try this.
My board was configured with Estimation linked to Story Points. Editing the estimation in the preview screen (the little one on the left of the screen when you click on an issue) would populate the grey bubble on the story but not the Story Points field in the issue. Adding the story points to the field in the issue only did not populate either the grey bubble or the estimated value in the issue preview which was still showing as "unestimated".
I fixed this by changing the field in the board configuration, scrolling down the list of fields until I found the field Story points (note the lack of the capital P) and selecting this. This may be peculiar to our organisation's set-up but you have to select the right one or you won't get them to connect.
I've experienced similar issues when creating dashboards where there are multiple fields for status, start date, end date etc.
In my case, I had the search template set to Number Searcher, but my Context was still set to 'Story' issues only. I expanded Story Points applicable issue types to 'Any issue type' and that seems to have gotten my story points propagating to the places I need (Backlog, sprint summaries, and Burndown Charts.
worked! thanks
One alternative solution might be this (solved it for me):
In the case where you're not seeing the points on the board, but there's an empty grey box where it should be, AND you know you have set story points, for some reason there are TWO story points fields. "Story Point Estimate" is for next-gen projects. "Story Points" is for classic. I suspect you've set your story points in one of the fields, and the board is showing the other field.
I had the same issue - Board not showing Story Points in the grey bubble. Showing Estimated Hours (which we were originally tracking against). Whilst, I was able to add Story Points to the bottom of each card as one of the 3 extra fields (via Board config > Card Layout) but that just showed as a number, no label.
To stop the grey bubble showing Time and show Story Points, I had to change the Board Config > Estimation > Time Tracking value from 'Remaining Estimate and Time Spent' to 'None' (note: Estimation Statistic was already set to 'Story Points').
Once I did that, grey bubble on board shows Story Points value.
@Ben Nowacky
Check you board filter query has the missing story point project name in it.
That worked for me. Thank you!
worked for me too! Thanks.
Thanks! This worked for me.
Im starting to go nuts.
What can I do? Tried to reach Atlassian but it only pops a Community link. I think that mine is a bug.
Here are some screenshots so you can see my configuration.
Tranks!!!
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