Repated Issue across all my projects

Question

Hello, i’m new using Jira, i have created and configured a project in order to use it as a template for other projects
After that, i created a new project but sharing the configuration and copied the board from témplate project and assigned to the new project. However, when i create an issue in my new project, the same issue appear in the template project. I jus want to avoid this, can some one helps me?

Diego Barca · Answer

Hello Prakash, it did result, thanks!

Prakash Palanisamy · Answer

Oh. Okay @Diego Barca. I understand that the issue you created in new project has tagged with the project key as of the template project and the issues you created appears in both the board.

I suspect that both the board filters might include two projects name or key. If not while creating the issue you should notice that the project name is newly created project’s name(Jira by default while creating the issue it takes the recently worked project’s name). Please notice those and see it if this happens again. If so please create the support zip and reach Atlassian for any help further.

-Cheers, Prakash

Diego Barca · Answer

Hi Prakash, thanks for your answer! I think that is not a filter problem. I´ll try to be more clear. I created a project called ¨Plantilla Proyecto Completo¨, in this project I created a board, the workflow, workflows scheme, etc. The idea was to use this project as a template for other similar projects and to avoid the initial configuration needed.

Then, I created an example project in order to check it, the new project´s name is ¨ArNic1¨. After I created this project, I copied the board from the template project and I associated to the new project ArNic1.

When I create the first issues, I can see a first problem, the code name of each issues is PPC-1, PPC-2, related to ¨Plantilla Proyecto Completo¨ (the template project) instead of the new project ArNic1

Consequently, in new project´s board appear these issues but appear too in the board of the template project.

Please let me know if I am not being clear

Thanks!

Diego