im working in a maintenance project and following a kanban process. We use Jira Board for managing issues.
when issues come to a Done phase,it is not possible to release them. some of the issues are released but some of them are keeping on the board.
any help for resolving this is higly appriciated
Here is the "work sub-filter" I am using:
This works as follows:
In regular English my filters says:
Our team has been strugling for weeks trying to figure out how to deal with this problem.
We have a fixVersion thats being used as a macro overview to create a forecast report. And we have a fixVersion that is being created as we make releases.
As @DavidOri mentioned, if you have tickets with fixVersion that are not yet in the Done column then all the tickets that have this version will not disappear.
This sub-filter does exactly what we wanted.
Had the same problem, then I noticed that I had some issues that had "Fix Version" that could not be released because that there were other issues of the same "Fix Version" that were not in "Done" column - so if you have an issue in done with an unreleased version - it will stay there until you either - move all other issues with the same version to done and release the version (in Project - Manage Version) - or remove the unreleased version from the "Fix Version" in issues under "Done" (make sure that those issues are those you want to "release"...).
I use Kanban agile board and I have been using/testing releasing issues recently.
I found that the work-subfilter determines what is visible on the kanban board, before any further quick/swimlane filtering is done.
So, when you perform a release in Kanban, check the following:
If above is all working as you think, so all issues are properly released into a version but are still being displayed in your Kanban board, then it is up to your work-subfilter to make them disappear from your board. (configure-> Filter).
Thats what I have concluded from my trial and error, maybe there is a easier way, I am not sure.
I did that and it helped me to remove those issues from the current Swimlane where i keep all blockers. but it get listed in an other swimlane and there is no delete option or adding Filter for that Swimlane (I have Blockers, Critical issues, everything else)
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