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Project does nt exist

Naveen Vb
Naveen Vb January 10, 2022

Hi Guys, 

 i am trying to add the Clockify app to my Jira . and i am facing couple of issue. i did installed the addon successfully and the Clockify window is available on issues , But is showing like "Project does not exist"

MicrosoftTeams-image (17).png

Any idea why it is showing like this ? , Thanks in advance

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Jack Brickey
Jack Brickey
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January 10, 2022

My guess is that this is a permissions issue. I'm not exactly familiar with Clockify but assume that it must be given permission to browse projects. Have you reviewed the documentation for this application?

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Naveen Vb
Naveen Vb January 10, 2022

Thanks for the reply  ,  Yes , i did went through the Clockify documentation , didn't find anything related to permission in JIRA, How can we provide access to an addon to a project??

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Jack Brickey
Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 10, 2022

Unsure. I recommend you contact them directly - https://clockify.me/help/contact 

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