Project does nt exist

Question

Hi Guys,

i am trying to add the Clockify app to my Jira . and i am facing couple of issue. i did installed the addon successfully and the Clockify window is available on issues , But is showing like "Project does not exist"

Any idea why it is showing like this ? , Thanks in advance

Jack Brickey · Answer

Unsure. I recommend you contact them directly - https://clockify.me/help/contact

Naveen Vb · Answer

Thanks for the reply  ,  Yes , i did went through the Clockify documentation , didn't find anything related to permission in JIRA, How can we provide access to an addon to a project??

Jack Brickey · Answer

My guess is that this is a permissions issue. I'm not exactly familiar with Clockify but assume that it must be given permission to browse projects. Have you reviewed the documentation for this application?