Project does nt exist

Naveen Vb January 10, 2022

Hi Guys, 

 i am trying to add the Clockify app to my Jira . and i am facing couple of issue. i did installed the addon successfully and the Clockify window is available on issues , But is showing like "Project does not exist"

MicrosoftTeams-image (17).png

Any idea why it is showing like this ? , Thanks in advance

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2022

My guess is that this is a permissions issue. I'm not exactly familiar with Clockify but assume that it must be given permission to browse projects. Have you reviewed the documentation for this application?

Naveen Vb January 10, 2022

Thanks for the reply  ,  Yes , i did went through the Clockify documentation , didn't find anything related to permission in JIRA, How can we provide access to an addon to a project??

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2022

Unsure. I recommend you contact them directly - https://clockify.me/help/contact 

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