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Potential Bug in Board Filter Query

Batul Rajabali
Batul Rajabali I'm New Here Jan 25, 2023

I amended my JIRA SCRUM BOARD query last week to include labels, like this...

 

project = "DO" AND team = 5392 OR labels = nameoflabel ORDER BY Rank ASC

 

Once I did this I was not able to Configure the board, the screen goes blank when you go to BOARD, Configure

 

Is this a known issue? 

 

 

 

 

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Trudy Claspill
Trudy Claspill Community Leader Jan 25, 2023

Hello @Batul Rajabali 

Welcome to the Atlassian community!

Have you tried another browser?

Have you tried clearing your browser cache?

Is there another user that has Board Administrator permissions who can try this also to see if they get the same results?

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Batul Rajabali
Batul Rajabali I'm New Here Jan 26, 2023

Hi Trudy, 

 

Thank you for your response, I have not tried another browser as I wanted to use the company default that everyone has to use. 

I had tried to clear my browser and even tried incongnito but it still happens. 

I did have someone else try and they go tthe same result which makes me think this is a bug in JIRA. We are currently not on the cloud version of JIRA which is scheduled to happen in Mid-March. Are you able to re-create the issue on your version of JIRA? 

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Trudy Claspill
Trudy Claspill Community Leader Jan 26, 2023

Hello @Batul Rajabali 

I do not have a self-hosted (server or data center) version of Jira where I can attempt to recreate the issue.

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