Not able to set a "Start date" in Jira Business Project Timeline

Asad Bin Saif September 20, 2022

I have been trying to set a start date in the Jira business project timeline but it is not allowing me to set a date, everytime I move around a task/subtask in the timeline it shows the following error:

"We couldn't save the item. Field 'Start date' cannot be set. It is not on the appropriate screen."

I have also created a "Start date" field in "Context fields" in the project setting but still, it is not working. What do I do?

2 answers

1 vote
Fabio Racobaldo _Herzum_
Community Leader
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September 20, 2022

Hi @Asad Bin Saif ,

welcome to the Atlassian community!

Please verify that Start Date field is on the edit screen of your project/issue type.

Fabio

Asad Bin Saif September 20, 2022

Hi @Fabio Racobaldo _Herzum_ 

The start date is there already but still, it is producing the error in the timeline. Attaching a screenshot as a reference
Screenshot 2022-09-20 124947.png

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2022

How are you trying to update that field? Could you attach a screenshot of your error?

Asad Bin Saif September 20, 2022

I am trying to move around the timeline for the tasks and subtasks to set a different start and end date, technically the start date should change accordingly but it is producing the following error. Attaching a screenshot for reference. Screenshot 2022-09-20 175242.png

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2022

Please could you verify that Start Date is on edit screen for subtasks?

Asad Bin Saif September 20, 2022

Yes, it is there as shown in the first screenshot that I shared

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2022

Please verify project type if it is team or company managed. If it is company managed please provide the Screen Scheme configuration

Asad Bin Saif September 22, 2022

It is "team-managed business"

Jeff Barbieri December 9, 2022

Hi, I have the same issue; mine is company-managed project.  The behavior is inconsistent, I have some some that I can update the start dates and others I get the same error noted above....help!

0 votes
Andrew Crisp October 30, 2022

I was having the same problem, I created a field named 'Start Date'   (note capital D in date) and the problem was resolved.

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