You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
We have installed Jira Software Ver 7.10.1 on Redhat Linux OS, configured SMTP
mail server to send notifications. We are able to send the test mail too.
When we create any users, issues respective users are not getting the mails.
Any help on this issue.
Sanjeev Kumar N
@LokanaSMSo please add user to project which you are creating issues in
make sure user has (assignable user / browse project permission) in the permission scheme, the go to notification scheme of the project and verify that current assignee is the under notifications for the issue created event
Set user to be default assignee in project setting/ or add a post function to assign ticket to this user.
Try to create ticket and verify user mail whether or not user receives email.