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You can check the upgrade matrix to see if any big changes occur between your current version and the target version.
After checking the matrix and confirming that your backend is supported (version of database etc), continue with this article: https://confluence.atlassian.com/jiracore/upgrading-jira-server-976161476.html
In case you need help or prefer to have experts upgrade your instance(s), you can always reach out to Atlassian Solution Partners.
Hope this helps you prepare.