How to send emails when a issue is created by a specific user?

Is it possible to send a email, only when i issue is created by a specific user?

Best regards

2 answers

0 votes

If this is for Jira Cloud here is your answer: Create a global scope automation (as this will encompass all projects)

Trigger: When Work item created

If: issue fields condition - Reporter is "user X"

Then: Send email

Thanks

Aaron.

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0 votes

Not natively - you'll need an add-on like the Script Runner to implement your decision logic and send the email.

JIRA's notifications are aimed at informing people in the project that <something> is happening, not that <someone> is doing things.

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Just found this old question 😆

I think a workaround would be to disable to notification and create a automation rules thats send an e-mail based on the conditions.

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