How to autoupdate exported Sheets from JIRA

Michelle Street June 29, 2020

When I make a change to a ticket in JIRA, the exported Sheets file does not update upon refresh. Is there a way to see the changes reflected in the Google Sheets file upon editing in JIRA? 

1 answer

0 votes
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2020

Hello @Michelle Street ,

To refresh the data when using the Jira Cloud for google sheets, there are a few options to refresh and it depends on the source of the data pull for the refresh options.

If you imported the data using the side bar to import the issues, by default this takes a snapshot of the data at the time of import and if you want to refresh the data you have to manually refresh the data using the refresh option at the bottom of the sidebar here:

Screen Shot 2020-07-01 at 9.37.55 AM.png

If you switch to the Schedule tab you can set a automatic refresh to occur on an interval of:

  • Hourly
  • Daily
  • Weekly
  • Monthly on the first (current day of the week)

Screen Shot 2020-07-01 at 9.45.55 AM.png        Screen Shot 2020-07-01 at 9.47.11 AM.png

If you use the =jira() formula in a cell to populate the data it will refresh the data dynamically every time the page is refreshed or the formula is updated. An example of how to do this would be to set up a field as a dropdown list for a project selector and referance the field in the jira formula

And in the following example, I have the formula set in cell A1 to find issues in the project set in cell F1:


And then in Cell F1 it is set as a data validation drop down list of the values in G1:G2 so that selecting the projects either  TEST or EXE,  like this:


Additionally once you have the formulas set up in the sheet you can get as elaborate as you want for the dynamic data pulls.  I hope this info helps you out, and let me know if you have any questions about the set up


Łukasz Przybyła July 2, 2020

Hi Earl,
I have a question about dynamic refreshing my data. You wrote, that it will be refreshed every time the page is refreshed, what do you mean exactly?

1) If I will press F5, will my data update?
2) If someone else will be using my Google File, does he need to leave for it to refresh
3) Is there any other way, to refresh data, when I'm using jira() function, and multiple people are connected to the file?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events