How do I get to the Reports? I can't see the Icon.

James Parnell April 28, 2020

Hi - I am using next-gen and I do not have access to reports? I read that choosing another type will provide that access but the only other types are business and service-desk. What are my options. The instructions above are no longer valid. Thanks!

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2020

Hello James,

Welcome to Atlassian Community!

As per the details you provided, you are using a Jira Software project, please, correct me if I'm wrong.

If that's the case, it's necessary to enable reports on the project settings. 

Please, go to Project settings > Features and you will see the option to enable.

On Service Desk and Business, the reports are enabled by default.  


James Parnell April 30, 2020


Like Angélica Luz likes this

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