Help With Jira Server Slow Performance.

Compras Topaz OFD February 3, 2023

I'd like to request help in identifying a performance issue with Jira Server Application, turns out that the system gets very slow daily at random times and while the system is at a crashing state, the CPU usage increases significantly. Has someone had the same problem, could help with a tip on what was done ir order to resolve the issue. Appreciate. 

The application is installed in a EC2 Instance with the following features:

Intance Type: c4.2xlarge
vCPU: 8
Mem (Gib): 15

The link below has the log files. 


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Rilwan Ahmed
Community Leader
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February 3, 2023

Hi @Compras Topaz OFD ,

Please refer to these links. If you are not able to find a solution, I would suggest you to contact the Atlassian support directly with the instance Support zip

  1. Troubleshoot performance issues in Jira server
  2. Common causes for Jira Server crashes and performance issues
  3. Performance and scaling

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