Email Notifications Only When The Label Field Is Updated

Jo Ferraro November 13, 2020

Hello! I'm currently trying to figure out a way to receive email notifications from JIRA whenever a specific label is applied to a ticket. Let's say we have a label called "testing" on our Jira Server. I want to receive email notifications whenever the "testing" label is applied or removed from a ticket. Is this possible without any plugins?


Thank you.

2 answers

0 votes
Rahul Savaikar September 29, 2021

Hello @Jo Ferraro 

Try the method mentioned by @Ravi Sagar _Sparxsys_ here. I believe, it should work for you with a few tweaks.

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November 15, 2020

Dear Jo,

welcome to the Atlassian community. I‘m afraid this is not possible out of the box.

Although this thread is quite outdated it is still valid:


The Listener Interface is still available and could be leveraged to implement the behavior you describe.

Kind regards,


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