Create Workflow Schemas for next-gen projects

David Lundell May 22, 2020


My customers  wants to be able to close incidents/issues that they have sent to our Jira Serve Desk. And for that to work, if I understand this correct; I need to create a workflow scheme. Yes? 

I've tried using these guides but they seem outdated as I cant associate a workflow scheme with a project, or create an active workflow scheme:

How do I solve this? 

BR David


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Michael Andolfatto
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May 22, 2020

Hi @David Lundell ,

Schemes are tied to Classic projects and allow sharing of configurations between projects. Next-Gen project configurations are all local to the project instead of being shared.

The feature you're looking for is making a customer-visible transition which is not yet available for Next-Gen. You can track and vote for this issue here:

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