The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot transition from Done to another state

bartfriederichs
December 6, 2019

I just started Jira Core and I am working on workflows now. I have created an updated workflow, and all seems OK. The only thing that doesn't seem to work is to transition an issue from Done to something else.

 

I have all permissions, but I cannot add a transition out of the Done state.

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Answer accepted
Elifcan Cakmak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 6, 2019

Hello,

This is because you cannot add a new transition to a status where there is no going transition from that status on a used workflow. You need to first make this workflow inactive. So what you need to do is copy the workflow you are using, make your changes and then use this workflow on your project.

Regards,

Elifcan

bartfriederichs
December 6, 2019

Yes, got it.

 

Too bad that changing the name goes through this too.