Can't add gadgets to a dashboard

noc2 April 19, 2021

Hello,

I can create a dashboard, I can load the gadget list but when I click on the "Add gadget" button, nothing happens.

Did anyone has already experimented this issue ?

Thank you

1 answer

0 votes
Moses Thomas
Community Leader
Community Leader
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April 19, 2021

@noc2  If you add gadget it should work,  please attach images,  may be you are doing some thing  not right 

noc2 April 21, 2021

Hi,

When I click on "Add gagdet", nothing happens :

Jira.png

Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2021

@noc2  when you click add gadget close the Add a gadget screen and check on the dashboard

noc2 April 21, 2021

Yes, I already tried that, my dashboard is still empty

Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2021

@noc2  Ok  firstly check in other web browser, if the situation is the same then check the following.

  • While log as Admin, go to Dashboards  at the top bar > Manage Dashboards  
  • I have attached image below, you will see it at the right side, Edit dashboards & make sure you are in the group that can edit dashboards if it is sharedDashBoard.PNG 
  • Hope  this helps

Kind regards,

Moses

noc2 April 26, 2021

Hi Thomas, thank you for your help but I already checked that too.
I opened a case in https://getsupport.atlassian.com/
So it seems my problem is due to an instance runs over a secure connection and some content is delivered over a non-secure request.
I have to check my proxy settings.

Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2021

Ok great :)

Eugene Spirov
I'm New Here
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March 10, 2024

Hi, @noc2 ! Could you tell please, how did you resolve this problem?

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