learning about Jira

[joy ramnaraine]

hi, my name is joy and i am a beginner for this software, i would like to know what Jira is used for and what it can do.

Appreciate,

Joy!

[Amrita Nair]

Hi Joy! Hmm that's a very vast topic to cover. However, in a nutshell, JIRA can be used for bug, issue tracking and project management.

I assume you would be more interested in using JIRA for managing projects and this would be a good starting point: https://confluence.atlassian.com/get-started-with-jira-software/get-started-with-jira-software-937185118.html

https://www.atlassian.com/software/jira/agile

https://confluence.atlassian.com/jirasoftwarecloud/what-is-a-board-764477964.html

For timeboxed product development projects, scrum boards are recommended since you can manage your backlog and plan sprints by moving the prioritized tickets into the spring backlog.

For support projects where you have a team of SMEs involved in resolving and fixing issues KANBAN would be the the recommended option.

More about these here: https://www.atlassian.com/agile/kanban/kanban-vs-scrum

Hope this helps!

Amrita