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Prevent to set the same statuses for more than one ticket by the same user.

Prevent to set the same statuses for more than one ticket by the same user.

Hi All!

I have a question. If there is possibility to prevent set the same statuses for different tickets but by the same user ?

Example:

Developer have 2 tickets assigned to him and he can set "In Progress" status only for one of them. Can't set "In Progress" for both tickets assigned to him.

Best,

Michal

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I don't think you can do this on Cloud, as you'll need some code that can check the current user's assigned issue list and then block a transition if it is inappropriate. Cloud does not support conditions like that yet.

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Prevent to set the same statuses for more than one ticket by the same user.

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