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JIRA notification

Kavitha Pradeep
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February 5, 2019

I am not recieving email from JIRA if someone tag me

3 answers

0 votes
M Amine
Community Champion
February 5, 2019

Hi @Kavitha Pradeep,

"@mentions" (or tagging as you say) are not controlled by the Notification Scheme. 

You have to check if the "tagged" user has the permission to view the issue. If yes, that user should normally get a notification. 

In order to see if a user has access to an issue, you can use the "Permission Helper". 

cheers

0 votes
Kavitha Pradeep
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 5, 2019

Where can i check the settings

0 votes
Haran Kumar
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February 5, 2019

Hi , Check your Jira Notification Schemes .

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