I am working for a company and created a project for service desk team. However all the email notifications are delayed when users wants to get in touch with the IT support. The delay is close to 30-45 minutes.
I have checked the server settings etc, but still it's delayed due to no reasons. I have followed your articles to cross check, all the settings seems to be correct, but still don't understand why there is lot of delay. It's currently impacting the productivity of IT and lots of escalations around.
Could you please guide to overcome this issue? It's very URGENT please.
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