i need complete book of service desk.pls can you provide me!
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Hi Pidathala, other than public documentation - books and training manuals are copyright material.
Peter's references are great for documentation Atlassian provides.
You can also check out YouTube for a lot of cool stuff including summit presentations on JSD.
https://www.youtube.com/results?search_query=jira+servicedesk
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Here is a link to the Service Desk documentation. Both cloud and server are included so make sure you select the right one from the drop-down. Everything you need should be here.
https://confluence.atlassian.com/servicedeskcloud/jira-service-desk-documentation-747602685.html
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