how to allow Service Desk customers to view all tickets in our JIRA project?

[Presandi Liyanapalliya]

i want to see all JIRA service desk tickets through a portal. at the moment i can see items only created by me. 

[Kat]

This can be set up by using Organisations. This allows multiple customers to see tickets raised by other people in their organisation.

This needs to be set up by a Jira Service Desk agent and you will need to confirm who should be in your organisation.