Simple way to improve experience with external linking from comments.

[Drew Angell]

Story

When creating external links from comments in Jira/Service Desk, I need the URL portion of the added syntax to automatically highlight, so that I can immediately type the URL I want without clicking and dragging to select sample URL first.

Description

When creating external links from a comment, I have to select the text I want to be the link, choose to make an external link (which adds the syntax for me) and then I have to click and drag to select the URL section of the syntax so that I can type in what I actually want.  If it would automatically highlight that for me it would be a MUCH better experience.

Video demo:  http://fiber.angelleye.com/video/jira-external-links-from-comments.mp4

Maybe there's some other way I should go about this to make it better..??  Any feedback would be greatly appreciated.  Thanks!

[Bastian Stehmann]

Hi @Drew Angell,

thanks for sharing your ideas with us. I think, it will be better, to create  a suggestion here https://jira.atlassian.com/browse/JRACLOUD or here https://jira.atlassian.com/browse/JSDCLOUD 

[Drew Angell]

Is there a way to move it there or do I have to repost it?  Seems like it would be duplicate content then..??

[Bastian Stehmann]

I think you will have to repost it there. Would be great if you can add a link to that issue here then, so that others will have an easy way to find it, if they find this post.

[Drew Angell]

https://jira.atlassian.com/browse/JRACLOUD-69706