Servicedesk 9 request life cycle

Angie Afify
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April 7, 2019

i have a question, can i create a service request workflow or life cycle request in servicedesk plus 9???

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Nic Brough -Adaptavist-
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April 13, 2019

That's just a feature overview, doesn't tell me what you are looking for really.

Jira Service Desk has fully configurable workflows that you associate to portals and request types, so I can't imagine you can't do what you're looking for.

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Petr Vaníček
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April 8, 2019
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Nic Brough -Adaptavist-
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April 7, 2019

Hi, welcome to the Atlassian community.

In Jira Servicedesk, yes, you can create workflows for different request types.

However, your mention of "plus 9" makes me suspect you are not talking about Jira Service Desk - could you explain what this "plus 9" is?

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