Service Desk Portal custom links

[Wade Hephner]

Hello is it possible to create a custom link in the customer portal instead of going to an issue type for creation is would go to a Confluence Confiform?

Thanks for your time.

-wade

[Hana Kučerová · Accepted solution]

Hi @Wade Hephner ,

it is possible, but only if you use some application, which enables you to customize the look of the helpdesk/portals in your Jira Service Desk. I know two such applications and both are paid.

[Wade Hephner]

Thank Hana, I am not against a paid app. would you know the names of a couple i could look at?

thanks,

wade

[Hana Kučerová]

Hi @Wade Hephner

sure, please look at:

• Theme Extension for Jira Service Desk
• Refined for Jira | Sites & Themes 

Probably there are another possibilites... I will try to find some more.

[Wade Hephner]

Thank you Hana, I will check them out.

[Marco Brundel]

Is 

https://marketplace.atlassian.com/apps/1219330/global-css-and-js-for-jira

a option?

[Wade Hephner]

Possible thanks!

[Heiko Gerlach]

Hi, we saw your post.

Accxia already offers an App called "Portal Styler for Jira Service Desk".

Based on your request, we added the option to inject arbitrary javascript into the customer portal in addition to CSS.

https://marketplace.atlassian.com/apps/1220685

The documentation shows the solution for your question, just scroll to the end...

https://accxia.atlassian.net/wiki/spaces/AA/pages/790757377

Cheers

Heiko Gerlach

PO@Accxia

[Wade Hephner]

Wow, thanks Heiko, I will check it out.

-wade

[Heiko Gerlach]

Hi Wade, I answered your ticket. So you can see it is the same "Heiko":-)

[Wade Hephner]

As a follow up does anyone have any idea if this is possible in the cloud? I have not been able to find anything yet.

thanks,

-wade