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Service Desk Customer Portal Branding - Background Image

Deleted user Jan 12, 2018

I've read the postings regarding how to customize the Service Desk Customer Portal to include your company branding - but it seems like all you can do is add your company logo. Is there a way to make the portal more attractive, as opposed to the default "white" background on this portal?

I saw one example that showed palm trees and images on the customer portal. Is there a way to customize the appearance without having to buy an expensive plug-in?

I read the information here, but it wasn't enlightening...https://developer.atlassian.com/server/jira/platform/customer-portal/

This page lists the plugin points for the customer portal in JIRA Service Desk (Server). One of them is servicedesk.portal.header - but I was hoping there might be something like servicedesk.portal.background or servicedesk.portal.body that could be manipulated to include an image file, to improve the rather bland appearance.

1 answer

Server, Jack...and it was after reading the information at the site that your link "Server is less capable it appears" that I posted this question to the Community. Thanks for the links, though. Does this mean that if I have the Server version that the only option for this type of branding is to use a pricey plug-in?

Deleted user Feb 14, 2018

Does anyone know if the "background" of the Service Desk portal can be edited, per my question above? To clarify, I'm referring to the all-white background depicted in the image below...

SD_Portal.png

Like Neill Swart likes this

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