Hello Team,
We've a business requirement to send email reminders/ SLA's to Organization chart.
For example, if a JIRA issue is created on Jan 1, 2020 at 13:00, then if the issue is still in the "In Progress" state after this time, the email should be sent out per below:
Regards,
Mouzam
We support this kind of scenario by using Notification Assistant for Jira to notify recipients pulled from an Elements Connect field for the boss / bosses boss / whatever which gets pulled from LDAP.
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