“Send email” action enhanced to support “All customers involved” list in A4J

[Makarand Gomashe]

Hi everyone,

I would like to inform that we have enhanced the "Send email" action component in A4J (automation) to allow users to select “All customers involved” as a group to send email to. This group includes “Reporter”, “Request participants” and customers (whose organization has been added to the issue and who have subscribed to issue notification).

Read more

• Send email action

Thanks,
Makarand Gomashe
Product Manager, JSM

[Taranjeet Singh]

@Makarand Gomashe Thanks for the updates on the new "Send email" action!

Has this enhanced action already been released to all the Cloud instances?

[Makarand Gomashe]

Hi @Taranjeet Singh ,

Yes, this action has been released to all the Cloud instances.