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“Send email” action enhanced to support “All customers involved” list in A4J


Hi everyone,

I would like to inform that we have enhanced the "Send email" action component in A4J (automation) to allow users to select “All customers involved” as a group to send email to. This group includes “Reporter”, “Request participants” and customers (whose organization has been added to the issue and who have subscribed to issue notification).

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Makarand Gomashe
Product Manager, JSM

1 comment

Taranjeet Singh Community Leader Apr 01, 2022

@Makarand Gomashe Thanks for the updates on the new "Send email" action!

Has this enhanced action already been released to all the Cloud instances?

Hi @Taranjeet Singh ,

Yes, this action has been released to all the Cloud instances.


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