I want to create an escalation workflow as soon an issue reaches 50 % or 75 % of the SLA
However, we want to use this JQL but the breached function or only uses hours as inputs
project = "x" AND status in ("Waiting for Triage", "Waiting for Support", "Support in Progress", "Waiting Fix", "System Recovered") AND "on-site sla" = breached()
How can i do this using %?
Any cheap plugin that fulfills this?
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