The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi there,
has anybody experience in integration Jira Service Desk with an phone system?
My vision is that a ticket is automatically created, when a user calls the help desk, including the contact details.
Within the marketplace, there is also an app called Callcenter for Jira Service Desk:
https://marketplace.atlassian.com/apps/1215246/callcenter-for-jira-service-desk
Does anyone have experience with this app? Would this fit my vision?
Thank you all in advance for any feedback :)
Hi everyone! Want to learn how customizing your Atlassian apps can improve workflows, enhance teamwork, and boost efficiency across your organization? Check out our new, 15-minute Lig...