Hi there,
has anybody experience in integration Jira Service Desk with an phone system?
My vision is that a ticket is automatically created, when a user calls the help desk, including the contact details.
Within the marketplace, there is also an app called Callcenter for Jira Service Desk:https://marketplace.atlassian.com/apps/1215246/callcenter-for-jira-service-deskDoes anyone have experience with this app? Would this fit my vision?
Thank you all in advance for any feedback :)
I'm also looking for something like this - but we're using the Cloud version of Service Desk and I can't find a solution at present.
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