Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,328,450
Community Members
 
Community Events
168
Community Groups

Organisation Query

Hi,

 

We have once Project say Project A created in JIRA service Desk & it will be used by 3 different customers.We want to configure in such way that Customer A should not see tickets raised by Customer B. How can we achieve that,

2 comments

Jack Brickey Community Leader Sep 26, 2017

I think this will be achieved by creating three Organizations and add the specific customers to each appropriate organization. This should allow anyone in 'Customer A Org" to see the issues opened by users in  'Org A', etc. I recommend you test w/ a few users initially to ensure everything is copacetic. 

Thanks Jack. Let me test. I will get back shortly

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Just dropped! New Lightning Talks: Marketplace episodes

  Hi everyone! Want to learn how customizing your Atlassian apps can improve workflows, enhance teamwork, and boost efficiency across your organization? Check out our new, 15-minute Lig...

103 views 0 0
Read article

Atlassian Community Events