Hello, I'm new to Service Desk and am trying to invite agents to my team. When I enter their email address they don't appear in the selection screen. I have added them under People and given them the Service Desk Team role. How can I get them add to my team?
Thank you in advance.
Hi, @Nancy Engelken! Love the avatar. 🧙🏻♀️ I'm going to move your post to the Jira collection, where I hope you can get a good answer from the experts here. Feel free to introduce yourself, too!
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