Hello, I'm new to Service Desk and am trying to invite agents to my team. When I enter their email address they don't appear in the selection screen. I have added them under People and given them the Service Desk Team role. How can I get them add to my team?
Thank you in advance.
THESE FEATURES ARE NOW AVAILABLE FOR ALL CUSTOMERS --- Hello Atlassian Community! Today, we’re excited to announce the rollout of two new incident management features in Jira Service Managem...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events