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How to reload the customer page after opening a ticket

fernanda.bastos
fernanda.bastos I'm New Here Sep 23, 2022

Is it possible to preset Jira to reload the start page after opening a ticket?

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Alex Koxaras
Alex Koxaras Community Leader Sep 23, 2022

Hi @fernanda.bastos and welcome to the community,

Short answer is no.

But what is it that you are trying to achieve? Can you please explain a bit more?

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Alex Koxaras
Alex Koxaras Community Leader Sep 23, 2022

After a request has been raised by the customer, the latter is redirected to the request he created. Do you have any automation running, which you want the customer to be able to see it?

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