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How to reload the customer page after opening a ticket

fernanda.bastos
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September 23, 2022

Is it possible to preset Jira to reload the start page after opening a ticket?

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Alex Koxaras _Relational_
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September 23, 2022

Hi @fernanda.bastos and welcome to the community,

Short answer is no.

But what is it that you are trying to achieve? Can you please explain a bit more?

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2022

After a request has been raised by the customer, the latter is redirected to the request he created. Do you have any automation running, which you want the customer to be able to see it?

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