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In the service desk queue, there is a ticket which is raised by the client and we will be creating a linked issue for our internal use. As of now if the client made an update we are copying it manually and pasting it in the internal ticket. I wish to automate that process. Could someone please help me on this.
Thanks for the quick response, I believe that plugin is available for the server, will that work for cloud as well
Could you please check "Issue SYNC - Integration for jira" plugin which support for cloud.
Hello everyone! We are excited to release a new capability on Jira Service Management which will enable project admins to add links to external resources on their Portal. The external resou...