I am looking for a way to calculate how many tickets our agent users are updating on daily basis/per agent? "Updating" can anything from adding a comment or updating one or multiple ticket fields.
Any suggestions or plugin which I could take a look to complete something like this?
Basically we should be able to have some kind of report which shows how many tickets our agents have been updating each day.
Hello everyone! We are excited to release a new capability on Jira Service Management which will enable project admins to add links to external resources on their Portal. The external resou...