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What's new in Jira Service Management Server & Data Center 4.19

Hello Atlassian Community,

Emily here from the Product Marketing team at Atlassian with some new exciting updates for Jira Service Management Server and Data Center 4.19 (full release notes here). Here are the highlights:

  • Stepping up Jira security: We’ve identified core components and third-party libraries that we’d like to upgrade to the newest, more secure versions. This will help us fix more vulnerabilities and issues than usual, and keep Jira secure. We’ll be focusing on this effort over the next few releases.

  • Approvers related to Insight assets: We’ve built on our asset management functionality and added a way to source approvers directly related to your assets. This ensures the right people with the most expertise are linked to a particular asset. Learn more about Insight approvals

 Approvers related to Insight assets.png

  • Better change management for your projects: We’ve created a guide that will help you manually adjust your projects to use the new change management workflow, automation rules, custom fields, and approvals, and asset management. We’ve also included other details, such as resolutions, post-functions, and calendars to help you coordinate your changes. To learn more and get started, see Managing changes in IT service projects.

  • Improved language support in Insight asset management: We’ve added new languages to the asset management functionality in Jira Service Management, as well as the equivalent in the Insight app on Atlassian Marketplace. The new languages include Danish, Dutch, Finnish, Hungarian, Italian, Korean, Norwegian, Polish, and Swedish.

Check out the full release notes here.


Hi @Emily Dang 

Good to see the Insight field attributes directly in the workflow. Looking forward to try it out.



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