Hi everyone,
As you know by now, Jira Product Discovery graduated from beta and is now generally available. For those of you who were part of the beta: you should already know everything that's in this post. Here I'll explain the different types of users in the product, what's working today and what we're working on.
If you already know what Creators, Contributor and Stakeholders are but can't figure out how to make it work you can head to this post that explains how to add Creators and Contributors to a project.
Jira Product Discovery (JPD) is now generally available and has 2 editions:
The free edition has up to 3 free Creators and unlimited* Contributors and Stakeholders (I’ll explain these roles in more depth below).
The standard edition has unlimited* creators, contributors and stakeholders. Contributors are project members with a dedicated role and are free. Stakeholders are not project members, don't need a role, and are free. Creators are charged USD$10 per month, with volume discounts as per other Jira products (the more Creators you have, the less you pay per Creator).
* Note: there is a limit in the number of users you can add to Jira in a site. Whenever we mention “unlimited users” in the rest of this post it should read “unlimited up until you reach the limit of 35k Jira users in the site”.
Watch this demo video to learn about creator and contributor roles (2min)
ℹ️ Creators need a Jira Product Discovery license.
Creators can access all features of Jira Product Discovery. These folks are the ones who run the prioritization process, share roadmaps, work on product ideas, and so on.
Typically: product managers, some designers, some researchers, parts of the engineering team.
They can do everything in Jira Product Discovery, and are only limited by the permissions they’re granted in each project.
Discovery project, as seen by a Creator:
ℹ️ Contributors do not need any Jira license. However they'll need to be added to the site's user base. If they already have a Jira license for any Jira product they'll be a Contributor by default, if they don't you'll just need to add them to a specific user group. More details in this post.
Creators invite Contributors to collaborate in Jira. Contributors are people who get a full view on how the roadmap gets prioritized and why:
Typically the extended product team: all engineers, all designers, all researchers, all product managers
They can see all the views in the project in Jira but can only perform contributor actions (comment, vote, add insights, add reactions) and submit ideas - if Creators allow it.
Discovery project, as seen by a Contributor:
If the feature is turned on for them, Contributors are able to create ideas in a Jira Product Discovery project via a configurable form, but not edit them. More details in this post.
ℹ️ Stakeholders do not need any Jira license, are not project members and just need a (free) Atlassian account
Update on 31 Mar: View publishing is now GA, part of the Standard edition of Jira Product Discovery. More details in this post.
Creators can share individual views, like their roadmap with their stakeholders.
Typically people from leadership, sales, support, customer success, the rest of the company, some customers and partners. Basically people who are not typically in Jira, are not in the project, and wouldn’t know how to use it.
They cannot open the project in Jira, they cannot see any other view than the one published to them. This is for when you want to share a single view only, for example your roadmap. Creators publish a view to a stakeholder, allowing them to see this view only, and won’t be able to navigate/browse around your project.
Here is a published view from a JPD project, as seen by a stakeholder:
For detailed instructions for how to add Creators and Contributors to a Jira Product Discovery project, head over to this post.
This post also explains the concept of project roles.
Tanguy Crusson
Product @ Atlassian
Atlassian
Nice, France
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